The crew was outstanding, knowledgeable, professional, and courteous. The company was very understanding when we were trying to get GA Gas out to upgrade the meter, rescheduled and kept to the schedule. We highly recommend them.
A true measure of a project is how the team responds to problems encountered during the process. IHS met each challenge and resolved them beyond our expectations. Clay and team did all they promised and stayed on top of installation and getting an extended warranty through Generac. I highly recommend IHS for your generator purchase
Installation was top notch. It’s obvious they do a lot of these installations as electric and gas were done in coordination and finished on schedule. Very pleased with IHS as they were very competent and competitive in their price.
Jason was great at reviewing all our needs for the job. He was a problem solver as we went through our plans. His quote was fair and detailed. Onsite his crew worked quickly; I would not hesitate to hire IHS again.
From the sales rep, Jason, and Alan, an electrician, continuing through to the placement of the generator by Robert and Jordan – each of the IHS representatives were excellent, personable, professional, and highly organized which made them easy to work with on this important job for my home. I would highly recommend IHS.
The salesperson was very detailed, listened to us, and paid special attention to our needs. IHS went above and beyond in getting the generator to work reliably with my home network and deserve special kudos for finding a solution. Given our experience, we would not hesitate to recommend IHS.
I had the pleasure of working with IHS to put in my whole house generator. They were pleasant, professional, and on time for the job. I’m very pleased and I would recommend this company to anyone, they did a great job!
All in all, IHS provided timely, comprehensive service that met our needs and provided us with a full home generator better than what we initially planned for. In any situation where customer service is involved, it’s important to advocate for yourself and your needs. IHS responded to all of our inquiries in a timely manner